TOIMITUSEHDOT

Delivery

Delivery is always free of charge.

We handle deliveries according to the order, in the sequence they are recieved. If you have any enquiries or need to make changes to your order, please contact our customer service department at info@luomkids.com / +358 44 070 3248.

Our goal is to deliver all products to your home within four weeks of the order being placed. The distribution company will be in touch with more specific delivery times.

Payment Methods

You can pay in our webstore with online banking, by credit card or billing and instalments.

Payment through online banking and the related money transfers and financial services are provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail receives the payment and disburses it to the merchant. Paytrail Oyj is a licensed payment institution.

Paytrail Oyj, y-tunnus: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Puhelin: 0207 181830
www.paytrail.com

Online Banking

Online banking payment services are provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. From the user’s perspective, the service functions in exactly the same way as a traditional online banking payment.

Return Policy

All orders come with a 14 day right of return. We give a full refund on returns. However, we ask that you consider, in relation to orders and returns, that, in order to maintain growth, we aim to manufacture goods only according to demand. Returned items must be unused and completely as new. Before returning items, be sure to contact our customer service team at info@lumokids.com / +358 44 070 3248.

Refunds

We will refund the sum paid according to the chosen payment method. Handling the refund and transferring the money usually takes about 10-20 working days.

Reclamations

In case of possible reclamation, please contact our customer service team by email at info@lumokids.com or by phone on +358 44 070 3248.

Updating…
  • Ostoskori on tyhjä.